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3) Create a new Return Order
4) Browse for and add the single Defective item to under the Products tab in the Return Order and post – click YES to create an AP5) Create to create an AR.
Add defective item to return
Post the return
Select yes to create an AR.
This creates and Accounts Receivable record showing that the Vendor owes money.
5) Next step is to create the PO for receiving the item back in
6) Post and Receive the PO – click YES to create an ARAP
You now have an AP for the item, and an AR for the item, and the totals on them should match. Now:
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